Customer Care is a proactive approach that opens the door to better communication and greater personnel satisfaction.
SBS Processing with Kompas Care
The Kompas Care approach includes a full spectrum of Medicaid software and services. The Kompas Care approach includes a web-based software package for School Based Medicaid Reimbursement combined with our outstanding customer care. Learn the difference that a truly unique approach to Medicaid processing can make in your district.
What is Customer Care? Customer Care goes beyond the traditional customer support you have experienced with any other company. Customer Care is a proactive approach that opens the door to better communication and greater personnel satisfaction.
Expert consulting is included as part of the Customer Care approach to Medicaid processing. We share, with your personnel, our expertise on the Medicaid process from reimbursement to Medicaid Administrative Claiming and Cost Reporting. We believe that your success is best achieved by working with experts in the field of School Based Medicaid. Our experts keep up to date on changes in Medicaid laws, new programs, fee changes, procedure changes and state requirements. We provide this knowledge to ensure that your district maximizes all aspects of Medicaid.
Personnel training is an important piece of the Customer Care approach. We provide all necessary training, documentation and support to district personnel for the Medicaid process and software applications. Experience the difference between Kompas Care and other Medicaid reimbursement services!
Training does not end with the training class. We build a relationship with your personnel to ensure that we work as a team throughout the school year.